Refund policy

At Onliza Wear, customer satisfaction is important to us. We currently offer exchange only services.

❌ No Returns
❌ No Refunds

Exchanges are only accepted in the following cases:

  • Wrong size received
  • Damaged or defective item

To request an exchange, please contact us within 48 hours of receiving your order.

Conditions for Exchange:

  • Item must be unused and unwashed
  • Original tags and packaging must be attached
  • Sale items are not eligible for exchange

Exchange shipping charges will be paid by the customer unless the product received is damaged or incorrect.

For exchange requests or support, contact us at:

📧 onlizawear@gmail.com
📞 Phone: 0329-3942402

Thank you for shopping with Onliza Wear ✨